Help Centre
Find answers to common questions about using Mototo. If you can’t find what you’re looking for, contact us and we’ll point you in the right direction.
Buying & Browsing Vehicles
Can I buy a vehicle directly from Mototo?
No. Mototo does not sell vehicles directly. All listings are provided by licensed dealerships. Purchases and negotiations happen directly with the dealer.
How accurate are listings?
Listings are provided by dealerships and may change without notice. Always confirm pricing, availability, and details directly with the dealer.
Why do some listings look similar or duplicated?
In some cases, listings may appear similar due to inventory updates or syndication timing. If you believe a listing is duplicated or outdated, you can report it.
Dealers & Listings
Who can list vehicles on Mototo?
Only licensed Canadian dealerships can list inventory on Mototo.
How do dealers list inventory?
Dealers connect their inventory using a public feed. Listings are synced automatically and updated on a regular schedule.
Does Mototo verify dealers?
Dealerships are reviewed before listings go live. Verification does not imply endorsement or warranty of any vehicle.
Reporting Issues
How do I report a listing?
If a listing appears inaccurate, misleading, duplicated, or outdated, you can report it using our reporting form.
Will I receive a response?
We review all reports, but due to volume, we may not respond to every submission individually.
Accounts & Privacy
Do I need an account to use Mototo?
No account is required to browse listings or contact dealers.
How is my information used?
We only collect information you choose to provide. Details are outlined in our Privacy Policy.
Contact & Support
I still need help — what should I do?
For general questions or feedback, contact us and we’ll help guide you.